With our 4YOU Technical Services, we offer you comprehensive services in the technical area over the entire life cycle of your packaging machine.
From commissioning, to personalised customer training and daily production operations, to machine relocations, moves and upgrades. You can always count on fast, responsive, friendly and reliable service – to ensure 100% satisfaction.
Parts supply
Our services
- Delivery of original service parts to order
- Parts availability over 20 years after the initial installation
- End-of-life management for discontinued service parts
Your benefits
- Easy ordering by e-mail or a simple phone call – and in the future, digitally via our customer portal
- Short delivery times
- Parts identification through ESM (Electronic Service Module)
- 3D format parts via the PARTBOX
- High availability of parts
Component refurbishment
Our services
- Mechanical refurbishment or replacement of components and assemblies
- Initial inspection and a 12-month warranty – as for new components
- Repair report with a recommendation for action
Your benefits
- Significantly reduced costs compared to new components
- Use of original Schubert parts
- Resource-saving through the reuse of intact components
Inspection and maintenance
Our services
- On-site inspection and maintenance
- Implementation by experienced service technicians
- Provision of all necessary wear and service parts
- Execution of all maintenance measures
- Safety mechanism verification
- Preparation of status reports
- Checking inventory on site
- Installation/exchange of service parts to restore target condition
Your benefits
- Long-term safeguarding of your production
- Increased production reliability
- Maintaining machine value
- Support from experienced Schubert experts
- Scheduled appointments at regular intervals
Modifications and retrofits
Our services
- Production and installation of format-specific tools and format extensions
- Machine conversion and adaptation to new products
- Delivery and installation of the required components
- Addition of new sub-machines to the lines
- Modernisation through software updates and machine upgrades
Your benefits
- Flexibly expandable and adaptable machine concept
- Reduction of investment costs through conversion of existing equipment
- Low training costs and quick familiarisation of personnel
- Adaptation to current safety standards
Customer training
Our services
- Support from Schubert experts during production start
- Operator instruction and guidance
- Training on real machines at Schubert on site
Your benefits
- Effective, quick production start-up
- First-hand expertise
- Expert support in the event of malfunction
- Knowledge transfer to your own employees
System troubleshooting
Our services
- Assistance with fault diagnosis and consulting
- Remote support for fault clearance
- Visual support
Your benefits
- Personal phone contact without waiting
- Quick availability of experts
- Attractive conditions
- Increased availability and production cost-effectiveness thanks to reduced unplanned downtime
- High remote solution rates
MONDAY TO FRIDAY FROM 7.00 AM TO 6.00 PM
One contact for all inquiries
