With 4YOU Technical Services, we safeguard your production and support you with our proven expertise.
We can quickly and reliably supply you with almost any original service part on order, also in 3D printing.
We repair machine components and assemblies with a 12-month warranty, saving both resources and costs – which also contributes to sustainability.
We carry out regularly scheduled inspections and maintenance to safeguard your production.
We update your packaging machine’s mechanics and software and rebuild it to meet changing requirements.
We train your employees in the operation, control and maintenance of the system up to the desired level of knowledge.
We fix any faults that may occur in your packaging machine – quickly and reliably.
With 4YOU Digital Services, you benefit from access to your machine data on our secure customer portal, as well as optional accurate data analysis for even more efficient production.
CARE IIoT READY includes the basic hardware and software for digital services – ex works and free of charge.
CARE EVERYWHERE includes, in addition to the CARE IIoT READY services, regularly scheduled software maintenance. The prerequisite for this is the online operation of the CG.Gate gateway.
With CARE Analytical, you benefit from configurable and comprehensive analysis dashboards of your packaging machine’s performance and energy consumption on the customer portal.
CARE Data offers you further data export options in addition to OPC-UA interfaces.
With CARE Customised, we implement your requirements in a client-specific project just for you.
In the future, the CARE Active Call will trigger proactive communication in the event of anomalies in the machine’s condition.
The 4YOU Agreement is our service contract whereby you agree on an individual service package with a term tailored to your needs – and with costs you can plan for.